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Field Service Engineer

Aurora, IL · Manufacturing
Desert Recruiting Services - is seeking a Field Service Engineer for a large industrial designer and manufacturer.  Our client is a large family owned business that has been in operation for over 100 years. Due to an internal promotion, they are seeking to fill a vacancy for this exciting role.  

  • 60% to 80% travel requires a road warrior who enjoys USA and some Global travel
  • 5 - 7 years' experience in an industrial environment with responsibility for industrial machine maintenance and commissioning
  • Experience and proficiency in editing/changing/manipulating the PLC(Programmable Logic Controls) data (Allen Bradley and Siemens).
  • The ability to read PLC diagrams/schematics and troubleshoot such equipment
  • Able to read and interpret electrical schematics (interpreting mechanical drawings a big plus)
  • Knowledge of pneumatic principles
  • Must love being a road warrior! Travel up to 80% worldwide. As such, must possess or be able to obtain a valid passport.
  • Must possess effective computer skills
  • Must present professionally with a positive, customer-focused attitude
  • BS in Engineering (or equivalent experience)
  • Must provide own transportation (reimbursable) to drive to various customer sites
  • Previous experience in a foundry environment a big plus
JOB Functions: 
  • Service existing equipment at customer sites to ensure that equipment is performing at optimal levels and according to machine specifications. Troubleshoots to isolate and resolve problems. 
  • Commissions new equipment at the customer site. Ensures that the equipment has been properly installed for start-up (mechanically and electrically). 
  • Performs warranty service calls to troubleshoot equipment problems, and courtesy calls to ensure optimum customer satisfaction.
  • Checks stock on customer spare parts for equipment and uses suggestive selling techniques to increase spare parts sales.
  • Develops and provides ideas to Engineering department to improve equipment design and eliminate recurring manufacturing and design flaws.
  • Seeks equipment upgrades and new equipment business opportunities and promotes the advantages of purchasing Performance Partnership Contracts (PPC’s).
  • 10% Bonus opportunity 
  • Medical, Dental, Vision, FSA/HSA (flexible spending accounts/ health savings accounts)
  • Competitive 401(k) match
  • Employee Assistance Plan
  • Company-paid life and disability plans
  • Discount program
  • Company provided laptop, uniform and tools
  • Daily per diem for phone, luggage, food and expenses during travel 

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